Guruji Notes

      The most of Companies want to treat customers as a king but sometimes companies failed to treat customers as a king, as a result King get upset and he choose the other company.As a company need to maintain all aspects related to customer it could be Support after sales,commitments given at the time of purchase. Here are few Aspects of company which needs to be maintained for not loosing the customer. 1.Product - Don't Commit which cannot be delivered Many times to achieve sales target companies push Sales team to sell maximum products,the Team give false commitments to customers and fails to fulfill the demand of customer. For Ex-  Telecom companies try to sell Internet speed plans and fail to deliver the right speed to end customers - Try to be transparent with customer When customer sign deal or project with the companies, the companies don't reveal the Hidden conditions to customers, at the end of deal company loose the customer For Ex- The Banks,